We love to hear from our Challengers, however as a team of volunteers it can be difficult to get through the amount of e-mails we receive.
For general enquiries, technical issues etc, please complete the form below, and we will respond to you as soon as possible.
Before contacting us with your questions, please ensure you’ve checked out our Frequently Asked Questions. If you still can’t find an answer to your question, please fill out the form below in full, and we’ll get back to you as quickly as possible.
Last updated: Sunday, 19th February 2017
Welcome to our website. 5x50 and its associates provide their services to you subject to the following conditions. If you use this website, you accept these conditions. Please read them carefully.
Please review our Privacy & Cookies Statement, which also governs your visit to our website, to understand our practices.
When you visit 5x50 or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of 5x50 or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of 5x50, with copyright authorship for this collection by 5x50, and protected by international copyright laws.
5x50 grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of 5x50. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools.
This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of 5x50. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of 5x50 and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilising 5x50's name or trademarks without the express written consent of 5x50.
Any unauthorised use terminates the permission or license granted by 5x50. You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the homepage of 5x50 so long as the link does not portray 5x50, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any 5x50 logo or other proprietary graphic or trademark as part of the link without express written permission.
If you register with this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. 5x50 and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam".
You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of your review, comment, e-mails or other submitted content.
You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify 5x50 or its associates for all claims resulting from content you supply. 5x50 has the right but not the obligation to monitor and edit or remove any activity or content. 5x50 takes no responsibility and assumes no liability for any content posted by you or any third party.
For current event costs and dates, please refer to our events listings page.
Before booking onto the event, please ensure you have read the event programme and content, to ensure the event will meet your needs. If an event registration/booking form is completed by an individual other than the named delegate, it is the responsibility of the employer to ensure the delegate is authorised and able to attend the event on the employer’s behalf.
Upon receipt of your registration/booking form and subsequent payment your place(s) will be confirmed.
Important note: 5x50’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.
Delegates will receive joining instructions via e-mail to the e-mail address provided on the booking form.
It is the responsibility of the individual completing the event registration/booking form to ensure joining instructions are received by the delegate. Instructions will be sent via e-mail to the e-mail address provided on the booking form.
If the joining instructions are not received, it is the responsibility of the individual who completed the event registration/booking form to contact 5x50 to arrange for them to be reissued.
Failure to attend the event will result in the full cost being incurred. No refund shall be given. Failure to attend an event at which a free or concessionary rate place was given may at [~COMPANY_NAME]’s sole discretion result in the delegate becoming ineligible for such places at future event(s).
5x50 will send all correspondence primarily via e-mail to the e-mail provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.
It may be necessary, for reasons beyond the control of 5x50, to change the content and timing of the programme, the date, the venue or the speaker(s).
Organising and financing accommodation and travel are the responsibility of the delegate.
Where food and refreshments are to be provided, this will be stated on the event details and the cost included in the price quoted. Any special dietary requirements need to be notified in writing to 5x50 in advance of the event, as specified in the event details.
Booking fees (including any card processing and/or booking fees applicable) are payable upon booking unless a valid, authorised Purchase Order is provided and accepted.
For online bookings paid at the time of booking, invoices/receipts will be issued electronically from the booking website on completion of the booking.
Payment must be made in pounds Sterling by cheque, credit/debit card or BACS.
If any amount properly due to 5x50 under or in connection with these terms and conditions remains outstanding beyond the due date 5x50 may:
All requests for cancellations and/or transfers must be received in writing. Changes will only become effective on the date of written confirmation being received.
The appropriate cancellation charge will apply based on the cost of your booking (excluding any card processing fees and/or booking fees previously applied), as shown below.
For company bookings only, in the event of the named delegate on the booking form being unable to attend, we will accept substitution of another delegate on the condition that written notification of the substitution has been received by us prior to the event date.
In the event of there being insufficient numbers booked onto an event 5x50 reserves the right to cancel or postpone the event.
In the event of cancellation of an event by 5x50, we will endeavour to inform all delegates a week before the event is due to take place, although please be aware that this is not always possible. All event fees paid will be reimbursed in full, or the payment will be transferred in full to another 5x50 event. 5x50 shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.
|Calendar days notice before the start date of the event||Refund applicable|
|15 calendar days or more||50% refund of basic attendance fee|
|Between 1 and 14 calendar days (inclusive)||No refund will be given|
|Failure to attend||No refund will be given|
5x50 shall not be liable to refund of fees or for any other penalty should the event be cancelled due to war, fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.
By visiting 5x50, you agree that the laws of the state of Scotland, United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and 5x50 or its associates.
Any dispute relating in any way to your visit to 5x50 or to products you purchase through 5x50 shall be submitted to confidential arbitration in Scotland, United Kingdom, except that, to the extent you have in any manner violated or threatened to violate 5x50's intellectual property rights, 5x50 may seek injunctive or other appropriate relief in any state or federal court in the state of Scotland, United Kingdom, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the appropriate courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
5x50 Challenge started with a vision to make people who are inactive become more active. Challengers become part of something that inspires, motivates, encourages you to live a healthier lifestyle. 5x50 Challenges are open to all. Individuals or groups regardless of age, health condition/ disability or fitness level can take part.
10 Newton Terrace
Registered in Scotland.
Company Registration No: SC425530.
Scottish Charity No: SC043921.